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What happens after the Tips & Tricks?

Ok. So you've sat through my signature Tips & Tricks session: Timesaving (and jaw-dropping) Microsoft Productivity Tips and you're already implementing the productivity hacks in your day to day work and you're on fire! Now what? In this post, I'm going to walk...

Are you a “Tech-Savvy” Assistant?

What does it mean to be Tech-Savvy? In this era of immeasurable computing power and technological innovation, we are quickly approaching information and innovation overload! Even as a former assistant turned Microsoft Certified Trainer with nearly 20 years of teaching...

5 ways to get help with your holiday card mailing

It’s the busiest time of year for millions of assistants around the world with dozens of extra tasks this month, most notably the dreaded – er “exciting” holiday card mailing for their managers. This is a busy season for RedCape as well because we're one of the first...

How one 90-minute session can save you hours every day

As we get closer to our “Save The Day!” webinar series on June 17th, I’ve been thinking about what an amazing difference just one 90-minute learning session can make. Thanks to the feedback from attendees at our past training events, we’ve heard directly about the...

My #1 tech resource is…

As a Microsoft Certified Trainer, it’s up to me alone to gain the technology skills I need to (a) teach the most relevant skills to my customers and (b) do my job: generate training proposals and event materials, produce slide decks and reports, communicate and...

How your private Facebook photos can end up on Twitter

  It was widely reported yesterday that a Zuckerberg family photo shared only to friends on Facebook during the holidays went viral on Twitter. This originally angered Randi Zuckerberg, Mark Zuckerberg’s sister, who originally posted the photo to share with her...

How to create name badges using mail merge in Word 2010

Question from one of our superhero customers: How do you handle your name badges for larger group events?  I’ve learned we use Excel and mail merge into Word, but it takes me 2 hours to format and adjust, then re-adjust, then I have to manually copy and paste the logo...

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support@redcapeco.com

1-877-814-6413

9901 Brodie Lane, Suite 160-225 
Austin, TX 78748