CAREERS
Join the RedCape team
RedCape is growing. Our objective is to find the right people and create the ideal role for you so that we’re all doing what we love to do and what we’re good at.
All roles are US-based and 100% remote.
Join our team, email jobs@redcapeco.com:
- Send us your resume.
- Tell us about your areas of expertise.
- Include writing or portfolio samples where relevant.
- Bonus: let us know how passionate you are about the work you love to do and how it can help RedCape.
Contract-to-hire
Responsibilities & Areas of Need (in priority order)
- U.S. based, remote with occasional in-person meetings
Technical Writing
(Fulfillment/Product Dev)
- Create course collateral, cheat sheets, and documentation for clients from training videos.
- Technology: Microsoft 365, GMetrix, Thinkific (LMS)
Instructional Design
(Fulfillment/Product Dev)
- Write learner-focused course copy based on the instructor’s outlines
- Develop course assessments from course objectives
- Technology: Microsoft 365, Thinkific (LMS)
Copywriting
(Marketing)
- Write emails, marketing collateral, program collateral, articles, blogs, etc.
- Understanding of
- Customer-focused copywriting – we use Storybrand methodology
- How to write copy that sells and or closes (again see Storybrand)
- How to write for a lead nurture campaigns, website copy, social media copy (see Storybrand)
- Technology: Microsoft Word
Video Editor
(Marketing/Product Dev/Fulfillment)
- The first task is to assist us with raw edits of our marketing, promo and training videos. Depending on experience, we would rely on the video editor to produce the final cuts.
- Technology: Camtasia
Content and Asset Management
(Product Dev & Marketing)
- The first task is to move all of our assets from previous vendor system internally and inventory courses, modules, lessons, assets (videos, handouts, sample files, etc.) and all the things related to the company’s IP.
- Technology: MP4 files, MS Office files, PDFs, Thinkific, CustomerHub
Report Writing/Data Analysis
(Fulfillment/Operations)
- Create custom reports for customers and for us internally using exports from our LMS, CRM, and webinar systems. Would require understanding of exports, MS Excel Tables, Pivot Tables, Charts, etc.
- Technology: Thinkific, Keap (formerly Infusionsoft), GoToWebinar, Microsoft Excel
help us train the world
If you fulfill one or many of the responsibility areas below, please email jobs@redcapeco.com:
- Send us your résumé.
- Tell us about the areas you’d like to fulfill here at RedCape.
- Include writing samples and/or portfolio examples where relevant.
- Extra credit if you can express how passionate you are about the work you love to do and how it can help RedCape.
As a reminder, this is a contract to hire position. No vendors or agencies, please.
Additional Info
- As a reminder, other than the sales position, these aren’t individual positions. They are specific responsibilities that can be combined to match the right person and skillset. We believe in Finding Right Work (thanks, Leni Miller!) and that workplace Fun is Good (thanks Mike Veeck and Pete Williams). Everyone should love what they do and have fun in the process.
- Passion over experience is what we’re seeking. Training is provided.
- These are all contract to hire positions. No vendors, please. We’re looking for people to eventually join our team full time.
- Bonus if someone has multiple areas of interest.
- Mega bonus if someone has multiple areas of interest AND experience AND they love what we do AND they can keep up with high performers AND they would be interested in getting certified as a Microsoft Office Specialist.
About RedCape
RedCape trains the world’s smartest people how to use their technology.
The reality: Somewhere right now someone is working or planning to work after hours or on weekends to get their job done when they are one-click away from meeting their deadline, producing high-quality work, and saving hours in their day. They have the technology and the means. It’s our mission to reach and train these high-performers (or aspiring high-performers) how to best use their technology. And for many, we get them certified in their technology.
- We’re headquartered in Austin, Texas.
- We’re looking for US-based team members only.
Overview
- Our customers are all over the planet and many are high-profile brands and organizations.
- We all get to do fun and creative stuff every day
- You get to work from home (or anywhere)
- You’ll receive ongoing training and professional development (we’re a training company and know that you must keep learning if you want to be tech-savvy)
- Our classes have an average 98% NPS rating because our sessions are practical and engaging and save 1hr per week per 1hr of learning.
- Our certification program has a 99% pass rate.
Tech
- We are a PC and Mac-based team using Microsoft 365.
- CRM: Keap (formerly Infusionsoft) and PlusThis
- LMS: Thinkific
