CAREERS

Join the REdcape team

We’re growing the team, adding a salesperson and contract-to-hire positions!

Posting closes July 15th, 2021

RedCape needs some extra hands and talent in a variety of areas and we want to find a salesperson and 2-3 US-based contract-to-hire positions for 100% remote roles.

Our objective is to find the right people and create the ideal role for them/us so that we’re all doing what we love to do and what we’re good at.

Below are a list of areas where we have gaps and need your help, in priority order. For instance, we have an immediate need for technical writing.

If you fulfill one or many of the responsibility areas below, please email jobs@redcapeco.com:

  • Send us your resume.
  • Tell us about the areas you’d like to fulfill here at RedCape.
  • Include writing samples and/or portfolio examples where relevant.
  • Extra credit if you can express how passionate you are about the work you love to do and how it can help RedCape.
Teamwork Gif

Sales position

  • Sales experience required.
  • We need a salesperson to handle existing inbound sales requests, upselling, account management, and outbound sales.
  • Understanding of technology sales and licensing, a plus.
  • We’re doing our best to keep up with the requests without a dedicated salesperson.
  • For the right person, this would be a full-time role. Until we find the right person, we could start with a sales coordinator/proposal writer.
  • The ideal person would be passionate about selling, but more importantly what they’re selling and who they are selling to.
  • Technology: Keap (formerly Infusionsoft) and Proposify
  • U.S. based, remote with occasional in-person meetings

additional info

  • As a reminder, other than the sales position, these aren’t individual positions. They are specific responsibilities that can be combined to match the right person and skillset. We believe in Finding Right Work (thanks, Leni Miller!) and that workplace Fun is Good (thanks Mike Veeck and Pete Williams).  Everyone should love what they do and have fun in the process.
  • Passion over experience is what we’re seeking. Training is provided.
  • These are all contract to hire positions. No vendors, please. We’re looking for people to eventually join our team full time.
  • Bonus if someone has multiple areas of interest.
  • Mega bonus if someone has multiple areas of interest AND experience AND they love what we do AND they can keep up with high performers AND they would be interested in getting certified as a Microsoft Office Specialist.

    About RedCape

    RedCape trains the world’s smartest people how to use their technology.

    The reality: Somewhere right now someone is working or planning to work after hours or on weekends to get their job done when they are one-click away from meeting their deadline, producing high-quality work, and saving hours in their day. They have the technology and the means. It’s our mission to reach and train these high-performers (or aspiring high-performers) how to best use their technology. And for many, we get them certified in their technology. 

    • We’re headquartered in Austin, Texas.
    • We’re looking for US-based team members only.

    Overview

    • Our customers are all over the planet and many are high-profile brands and organizations.
    • We all get to do fun and creative stuff every day
    • You get to work from home (or anywhere)
    • You’ll receive ongoing training and professional development (we’re a training company and know that you must keep learning if you want to be tech-savvy)
    • Our classes have an average 98% NPS rating because our sessions are practical and engaging and save 1hr per week per 1hr of learning.
    • Our certification program has a 99% pass rate.

    Tech

    • We are a PC and Mac-based team using Microsoft 365.
    • CRM: Keap (formerly Infusionsoft) and PlusThis, w/ Sixth Division methodology
    • LMS: Thinkific

    Contract-to-hire

    Responsibilities & Areas of Need (in priority order)

    • U.S. based, remote with occasional in-person meetings

    Technical Writing (Fulfillment/Product Dev)

    • Create course collateral, cheat sheets, and documentation for clients from training videos.
    • We have graphic designers and instructor/experts. We just need the technical writer.
    • Technology: Microsoft Word, OneNote, Thinkific, GMetrix

    Instructional Design (Fulfillment/Product Dev)

    • Write learner-focused course copy based on the instructor’s outlines
    • Develop course assessments from course objectives
    • Technology: Microsoft Word, OneNote, Thinkific, GMetrix

    Report Writing/Data Analysis (Fulfillment/Operations)

    • Create custom reports for customers and for us internally using exports from our LMS, CRM, and webinar systems. Would require understanding of exports, MS Excel Tables, Pivot Tables, Charts, etc.
    • Technology: Thinkific, Keap (formerly Infusionsoft), GoToWebinar, Microsoft Excel

    Copywriting (Marketing)

    • Write emails, marketing collateral, program collateral, articles, blogs, etc.
    • Understanding of
      • Customer-focused copywriting – we use Storybrand methodology
      • How to write copy that sells and or closes (again see Storybrand)
      • How to write for a lead nurture campaigns, website copy, social media copy (see Storybrand)
    • We have designers on staff so we’re looking for someone passionate about copywriting
    • Technology: Microsoft Word

    Video Editor (Marketing/Product Dev/Fulfillment) 

    • The first task is to assist us with raw edits of our marketing, promo and training videos. Depending on experience, we would rely on the video editor to produce the final cuts.  
    • Technology: Camtasia 

    Content and Asset Management (Product Dev & Marketing)

    • The first task is to move all of our assets from previous vendor system internally and inventory courses, modules, lessons, assets (videos, handouts, sample files, etc.) and all the things related to the company’s IP.
    • Technology: MP4 files, MS Office files, PDFs, Thinkific, CustomerHub

    Customer Support (Fulfillment)

    • Helping customers with their subscriptions and questions about their account, logins etc.
    • Technology: Keap CRM and Thinkific LMS

    Campaign Design/Development (Marketing/Sales/Fulfillment)

    • Design and create marketing, sales, fulfillment campaigns to push customers through the automated sales funnel to purchase
    • Technology: Keap (formerly Infusionsoft)

    Do one or more of these responsibilities make you geek out?

    If you fulfill one or many of the responsibility areas below, please email jobs@redcapeco.com:

    • Send us your resume.
    • Tell us about the areas you’d like to fulfill here at RedCape.
    • Include writing samples and/or portfolio examples where relevant.
    • Extra credit if you can express how passionate you are about the work you love to do and how it can help RedCape.

    As a reminder, this is a contract to hire position. No vendors or agencies, please.

    Posting closes July 15th, 2021.

    Next Upcoming Event

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    hello@redcapeco.com

    512-387-7883

    9901 Brodie Lane, Suite 160-225
    Austin, TX 78748